Question 1

Do you provide customer service yourself?

Accepted Answer

No. Click Sesame does not provide customer support directly. We are an independent directory that lists contact information sourced from official brand websites.

Question 2

Are you affiliated with the brands listed?

Accepted Answer

No. We are not affiliated with, endorsed by, or acting on behalf of any brand mentioned on our site. All numbers, links, and guides are collected from publicly available, official brand resources.

Question 3

Is this service free to use?

Accepted Answer

Yes. Our directory is free and independent for everyone. You can search for verified contact options at no cost.

Question 4

How do you verify the information?

Accepted Answer

We verify customer support details directly from official brand websites and help centers. Our team reviews and updates listings regularly.

Question 5

What if a number or link changes?

Accepted Answer

We regularly update our directory. If you notice outdated information, you can report it using our Contact Page (https://www.helpbygenie.com/contact)or by emailing support@clicksesame.com.

Question 6

Do you record, forward, or monitor calls?

Accepted Answer

No. We never record, forward, or monitor calls. When you use a number or link on our site, you connect directly to the company’s official customer service.

Question 7

Do you collect personal information?

Accepted Answer

We do not require any sensitive data to use our directory. If you fill out a contact form, we only use your name and email to respond. For details, see our Privacy Policy.(https://www.helpbygenie.com/privacy-policy)

Question 8

How often is the site updated?

Accepted Answer

We update support details frequently to ensure accuracy. Updates depend on changes made by the brand’s official support teams.

Question 9

Can I request a brand to be added?

Accepted Answer

Yes! If you want us to include a company’s support page, please contact us via our Contact Page.(https://www.helpbygenie.com/contact)

Question 10

What locations do you cover?

Accepted Answer

Our service is available globally, but support details may vary depending on the region or brand’s policies.